PRE-REGISTRATION POLICIES: Preregistered spots are held until 5 minutes before class begins. You must be signed into class by then, or your spot may be given to someone on the waitlist. You may cancel any class reservation online up to 1 hour before the start of the class at no charge. Though we will do our best to accommodate, phone reservations and cancellations are not guaranteed. Please make use of our online registration system to schedule and cancel classes. It’s easy, we promise!
PURCHASE POLICIES: All class purchases are non-transferable and non-refundable. All packages and classes are activated on the date of first use (not the date of purchase). So don’t worry - you will get your yoga. If you’d like to be reminded that your package is about to expire or that you’re about to use your last class in a package, please make sure we have your email address correct in our system. Extensions on packages may be granted to those facing unexpected medical complications.
LATE ENTRY & EARLY DEPARTURE POLICIES: 10-minute grace period is allowed for late entries, given that class is not substantially full. (For classes at or near capacity, a 5 minute grace period will be enforced). You enter very quietly and do not disturb anyone or make anyone move when entering. You remain seated in the back of the room until any initial breathing exercises or seated meditation has finished, and the room is moving. Please respect the authority and discretion of the Front Desk Staff—they have the best interests of the entire group in mind.
If you need to leave class early, please tell the teacher before class begins. Put your mat at the back of the room, near the door. Exit quietly before Savasana (the part where you lie on your back).
STUDIO POLICIES: Please arrive to class 10-15 minutes early—we start on time. Please remove your shoes and silence your cell phone upon entering the studio. No food or glass is permitted inside the practice studios. Bring a smile and have fun!
STORAGE POLICIES: Mat Storage is free for a student with a monthly unlimited yoga package or a Yoga Vida membership! Mat Storage is $10 per month for all other students. In order to be able to keep this service available, we do clean out our storage facilities regularly. If you do not have mat storage, please remove your mat, or it may be donated or discarded. If a big clean out is coming up - don’t worry - we’ll email you and let you know at the front desk. You may purchase or extend your Mat Storage online – unless you enjoy discounted rates*. To purchase Mat Storage online, click here. Select Mat Storage from the Online Store drop down men, sign in and make the purchase. *All Student or Faculty Members must purchase and extend their Mat Storage at the studio.
WORKSHOP POLICIES: All workshop purchases are non-refundable. You may transfer your workshop credit to another workshop of the same price with at least 24 hours notice. Within 24 hours of the workshop, no such transfers will be allowed.